Privacy Policy

Dale Langley & Co and Dale Langley Solicitors t/a Solution Law Limited are law firms regulated by the Solicitors Regulation Authority with the aim of providing legal advice to clients. In order to provide our legal services, we are likely to process personal data relating to our clients, suppliers, staff and other individuals.

We are committed to protecting your personal data. This privacy and cookies policy is intended to help you feel more confident about the privacy and security of your information when using our website.

Dale Langley & Co and Dale Langley Solicitors t/a Solution Law Limited are “data controllers”. This means that we are responsible for how we hold and use personal data about you. Under the EU General Data Protection Regulation (and legislation implementing that Regulation in England and Wales) to inform you about how we hold and use that data.

In this privacy and cookies policy “we”, “our” or “us” means Dale Langley & Co and Dale Langley Solicitors t/a Solution Law Limited. References to “you” or “your” means you as a user of our website. If you have any questions about our use of your personal data, please e-mail us at enquiries@dalelangley.co.uk

In using our website you agree to the collection and use of your personal information by us in accordance with this policy. If you do not agree with the terms of this policy, please do not provide us with your information and do not use this website.

In this policy, we aim to inform you about:

1. the personal information we collect about you;
2. what we do with your information; and
3. who your information might be shared with.

What data do we collect about you

Personal data/personal information means any information about you from which you can be identified. Data where you cannot be identified is not considered personal data/personal information.
We are likely to collect, use, store and transfer the following personal data about you:

• Contact Data, including billing addresses; telephone numbers; e-mail addresses; facsimile numbers and delivery addresses.
• Matter Data, including details about matters on which we are advising you, payments to and from you, and other service-related details.
• Financial Data, including information relating to your bank account, cheque book and payment card details.
• Technical Data, including your internet protocol (IP) address; browser type and version, time zone setting and location, browser plug-in types/versions, operation systems and the platform you use to access our website.
• Identity Data, including your first name, maiden name, last name, date of birth, marital status, the organisation for which you work, title and gender.

We may also collect, use, store and transfer sensitive personal data such as details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, sex life, political opinions, trade union membership, and information about your health. We will only obtain, record and use such data where it is necessary for us to do so, for example in order to establish, exercise or defend a legal claim.

We may also collect, use, store and transfer information relating to your criminal convictions and/or offences.

How is your personal data collected

We are likely to use the following methods to collect information from and about you:

• Technical Data via our website and associated technology;
• Identity, Contact, Matter and Financial Data via direct approaches in client meetings with us, in setting up your file and/or matter; in giving us feedback and through general communications with us;
• Contact, Financial and Matter Data from third parties including:
  • providers of technical, payment and delivery services based inside or outside the EEA;
  • publicly available sources such as Companies House and search engines;
  • Social media platforms including Linkedin, Instagram, Facebook and Twitter.

How we use your personal data

We will generally collect your personal data in the following circumstances:

1. to communicate with you in order to provide or prepare to provide our professional services to you;
2. to comply with a legal or regulatory obligation; and
3. where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

How do we share your personal data

We may share your personal data with third parties in the following circumstances:

1. to our service providers for the purposes of managing and administering our website, for disaster recovery, backup and business continuity purposes, for file storage purposes, and to help us develop new services;
2. to protect the rights, property or safety of us and of our website users;
3. where we are obliged (or permitted) by applicable law, regulation or legal process; or
4. if we (or substantially all of our assets) are acquired by a third party, in which case personal information held by us about our users will be one of the transferred assets.

Where do we store your personal data

We take appropriate measures to protect the personal information we hold about you. We limit access to your personal information to those who we consider reasonably need to come into contact with that information in order to provide you with our professional services.

The data that we collect from and about you may be transferred to, or stored at, a destination outside of the European Economic Area. Your data may also be processed by persons operating outside the European Economic Area who work for us or a third party engaged by us. By submitting your personal information to us, you agree to such transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal information is treated securely at all times and in accordance with our Privacy and Cookies Policy.

Unfortunately, no data transmission over the internet or any other network can be guaranteed as entirely secure. Whilst we take appropriate steps to try to protect the security of your personal data, we cannot guarantee the security of your information transmitted to our website, and any transmission is at your own risk.

How long do we store your personal data for

We will only retain personal information for as long as is necessary to fulfil the purposes for which we collected it, taking into account the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of personal data, the purposes for which we process data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your rights

You have the right to:

• access the information we hold about you;
• request by way of subject access request the information we hold about you, as well as why we have that information, who has access to the information and where we got the information. Once we have received your request we will respond within 30 days;
• correct and update the information we hold about you, and/or inform us if information we hold about you is out of date, incomplete or incorrect;
• have your information erased;
• object to the processing of your personal data;
• request the restriction of processing of data;
• data portability, by requesting that we transfer your data to another controller. Once we have received your request, we will comply where it is feasible to do so.

Cookies

A cookie is a small piece of data or message that is sent from a web server to your browser and is stored on your hard drive. A cookie can’t read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. You can reset your browser so as to refuse any cookie or to alert you when a cookie is being sent.

We only use cookies for the purposes of system administration of our website and give us information about the number of visitors to different parts of our website.

If you have any more questions about the use of cookies on our website, please contact the website hosts, at neilbrown@beamtwenty3.co.uk